Get in Touch

Contact Our Team

Get in touch with our team for inquiries about our services, certification process, or any other questions you may have. We're here to help you navigate maritime regulations.

Multiple Ways to Reach Us

How Can We Help You?

Choose the contact method that works best for you

Email Support

Get help via email

maritime@smmrm.com

Within 24 hours

Phone Support

Speak with our team

(223) 20 23 54 18

Mon-Fri 8AM-6PM

Visit Our Office

Meet us in person

28, Avenue de I'OUA, Badalabougou Est, B.P. No. 8008, Bamako (Mali)

Mon-Fri 8AM-5PM
Global Network

Worldwide Presence

Our international network ensures comprehensive maritime services across continents

🇺🇸

New York

United States

EST
🇶🇦

Doha

Qatar

AST
🇦🇪

Dubai

United Arab Emirates

GST
🇹🇷

Istanbul

Türkiye

TRT
Global Headquarters

28, Avenue de I'OUA, Badalabougou Est
B.P. No. 8008, Bamako (Mali)

🇲🇱 West Africa Time (WAT)
Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Department Contacts

Contact specific departments directly for specialized assistance.

Seafarer Registration

Manager: Traore OUSMANE

Certification and training support

Seaman@smmrm.com

Ship Registration

Manager: Keita DJENEBA

Ship registration and documentation

Ships@smmrm.com

Authorizations & General Query

General inquiries and authorization requests

maritime@smmrm.com

Policy & Security

Policy matters and security related issues

admin@smmrm.com
Leadership Team

Meet Our Key Personnel

Connect directly with our department managers for specialized assistance

Traore OUSMANE

Manager

Seafarer Registration

Seafarer certification and documentation

Keita DJENEBA

Manager

Ship Registration

Vessel registration and maritime documentation

Quick Answers

Frequently Asked Questions

Find answers to common questions about our services and certification process.

How long does the certification process take?

The certification process typically takes 2-4 weeks, depending on the type of certificate and the readiness of your vessel for inspection.

How can I verify a certificate?

You can verify certificates using our online verification system by entering the certificate number on our website.

What documents are required for certification?

Required documents include vessel specifications, previous certificates, ownership documents, and technical drawings.

Do you offer emergency certification services?

Yes, we offer expedited certification services for urgent situations. Please contact our support team for assistance.